Bookings & Sessions

How the Upcoming, Past, and All tabs work, what each of the four filters actually matches, when to switch to calendar view, and exactly what lands in the CSV export.

A reference for every status a Calso booking can carry — what puts a session into it, which actions it allows, and which ones you can never walk back.

Switch on Host Approval so chosen event types ask for your yes before a session is booked, then work the queue — what your client sees while they wait, and what approving or declining does to their calendar invite and their package credit.

Move a confirmed session to a new time from the booking itself, let clients move their own bookings inside the limits you set, and know exactly what gets re-sent when a time changes.

Cancel a session from the Bookings list, read the cancellation window that applies, and decide between a full refund, a refund per your policy, no refund, or restoring a package credit.

Record a client who didn't turn up, answer the one-time Restore package credit? question the right way, and know where the no-show shows up on their record afterwards.

Record what happened in a session — plus a one-tap mood marker — on the booking itself, and find it again months later on the client's record.

Set up a one-time group event, a fixed cohort, or an ongoing rolling series — then edit it, hold registrations for your approval, and manage seats, attendance, and cancellations once people start registering.

Build a tiered cancellation policy with fee windows on the Policies tab, override it for a single event type, and write a waiver clients must read and sign before they book.